Associate Engineer Trainee
Associate Engineer Trainee
Ericsson ( Gurgaon, Haryana, India )
Associate Engineer Trainee jobs Ericsson in Apply Quickly Best Opportunity . An associate engineer’s function is essential to any firm. They are in charge of providing assistance to the engineering team, resolving technical problems, and helping to design and carry out engineering projects. Hiring managers, however, frequently find it difficult to create a job description that accurately enumerates all required abilities and credentials.
You will be an integral part of our engineering team as an Associate Engineer, helping to create and implement technical solutions that will benefit our company. This entry-level role is intended to give you practical exposure in a range of engineering domains so that you can advance and hone your abilities while working for our organization. Working directly with seasoned engineers, you’ll pick up important information and skills in your area.
Skills set Required for this Job :
- Ericsson Operations Engine – Mode Of Operations.
- 5G MS Operations Readiness.
- RAN Fundamentals and Change Management.
- Problem management.
- Business Continuity Management.
- Ericsson Customer Experience Assurance (CEA) Competence.
- Incident management.
- Business Understanding.
- Ericsson Customer Assurance Competence.
- MS TOP.
- Knowledge sharing and learning.
- Customer Experience Improvement.
- Service Request Fulfilment (OMS).
- Customer Complaint Resolution.
- System Administration.
Job Responsibilities
- Act as the specialist escalation point, providing exceptional technical expertise round-the-clock (24/7) while ensuring a timely response to ticket queues.
- Work comprehensively to identify and implement improvements in automated recovery, and provide required support for service surveillance on-site.
- Secure the consistent availability and performance of all services for customers, in alignment with the Service Level Agreement (SLA).
- Conduct proactive analysis to detect potential failures, ensuring swift incident restoration and repair.
- Execute Domain Support Activities including Change Introduction impact analysis, 1st Level Preventive Maintenance Coordination and Routine Maintenance.
- Provide proactive Incident Management Support, facilitating quick resolution and initiating 3rd Level Functional Escalation when needed.
- Undertake service resource fulfilment activities, supporting basic change management efforts and post-implementation support.
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What are the important dates & deadlines?
Application Deadline
ASAP
Additional Information
Job Location(s)
Gurgaon, Haryana, India
Experience
Freshers / Experience
Salary
Best in industry
Job Type/Timing
Job Type: In Office Job Timing: Full Time
