Analyst- Desktop Support
Analyst- Desktop Support
Birlasoft ( INDIA - MUMBAI )
Birlasoft off campus hiring 2024 for Analyst Desktop Support . Analysts assist businesses in streamlining operations, cutting expenses, and formulating business plans by using computer systems and numerical data to spot trends and produce business insights. These professions’ titles may change to reflect their emphasis and specialization in a particular area of business.
We are searching for a perceptive, meticulous analyst to collaborate with our internal departments and management team in the gathering, analyzing, and application of data in order to streamline workflows and create more robust, successful business plans. In order to find data sources, mine, review, validate, protect, and store data, as well as to spot trends, patterns, and anomalies, the analyst will combine technical know-how with creativity. Then, using the information gathered, the analyst will create plans to cut expenses, enhance procedures and practices, and raise productivity, security, quality, and consistency. Along with summarizing difficult information, you will also prepare reports and presentations.
Skills set Required for this Job :
- a bachelor’s degree in mathematics, computer science, or a similar discipline.
- It is advantageous to have more training, credentials, or other accomplishments.
- There may be a need for specialization or experience.
- Computer proficiency, particularly with Microsoft Office and analytics software, as well as command of a few programming languages, may be needed.
- the capacity to see patterns and trends in huge data sets and to create business plans using numerical data.
- strong problem-solving, critical-thinking, organizing, and math abilities.
- Excellent research, presentation, and written and spoken communication.
- the capacity to condense and communicate complicated knowledge to others.
Job Responsibilities
- Handling tickets which are required onsite support
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Incident management, change management and problem management
- Working knowledge and support of SAP, Microsoft, software & hardware and Networking .
- Knowledge of Networks.
- Knowledge of AD, DNS, DHCP, Cloud backup.
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What are the important dates & deadlines?
Application Deadline
ASAP
Additional Information
Job Location(s)
INDIA - MUMBAI
Experience
Freshers / Experience
Salary
Best in industry
Job Type/Timing
Job Type: In Office Job Timing: Full Time