Customer Service Admin Support A2
Customer Service Admin Support A2​
Oracle (BENGALURU, KARNATAKA, India )
Latest job opening in Oracle for Customer Service Admin Support.To handle consumer complaints and inquiries, we are employing a Customer Service Admin Support . Additionally, you’ll be expected to handle orders, adjustments, and complaints that are escalated via various channels of communication.
To handle consumer complaints and inquiries, we are employing a Customer Service Admin Support . Additionally, you’ll be expected to handle orders, adjustments, and complaints that are escalated via various channels of communication. You must have prior computer experience and be able to maintain composure in the face of irate clients in order to succeed in this position.
Skills set Required for this Job :
- General education degree, high school diploma, or equivalent.
- Capacity to remain composed in the face of anxious or agitated clients.
- at ease with computers.
- expertise in customer service roles.
Job Responsibilities
- keeping a professional, sympathetic, and upbeat demeanor toward clients at all times.
- answering consumer questions as soon as possible.
- utilizing a variety of channels to communicate with customers.
- Recognizing and addressing consumer grievances.
- Being well-versed in our products will enable you to respond to inquiries.
- handling requests, orders, forms, and applications.
- Maintaining documentation of consumer communications, purchases, remarks, and grievances.
- coordinating and exchanging information with colleagues as required.
- giving comments on how well the customer service procedure works.
- overseeing a group of less experienced customer service agents.
- Make sure the client is satisfied and offer competent customer service.
If an employer asks you to pay any kind of fee, please notify us immediately. Common Jobs does not charge any fee from the applicants and we do not allow other companies also to do so.
What are the important dates & deadlines?
Application Deadline
12 Feb 24, 12:00 AM IST
Additional Information
Job Location(s)
BENGALURU, KARNATAKA, India
Experience
BENGALURU, KARNATAKA, India
Salary
Best in industry
Job Type/Timing
Job Type: In Office Job Timing: Full Time
