Common Jobs

Common Jobs Logo

Freshers hiring in PowerSchool | Associate Technical Support Engineer jobs | Latest jobs 2024

Freshers hiring in PowerSchool for Associate Technical Support Engineer jobs.This position, under the general direction of either a supervisor and manager, provides technical support for our award-winning K-12 software systems. This position provides world class solutions-oriented technical support with a strong focus on customer service that is designed to deliver a quality customer experience.

What about the company ?

PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool connects students, teachers, administrators, and parents, with the shared goal of improving student outcomes.

What is Company Name and Website 

What is Job Role 

  • Associate Technical Support Engineer

Minimum Qualification Requirement ?

  • bachelor’s degree in Computer Science, Information Systems, or equivalent degree

Which Batch are eligible for the job ?

  • Any batch

How Much Salary ?

  • Best in industry 

Minimum Experience requirement ?

  • 0-2 years

Where is the job located?

  • India, Bangalore

How can i Apply for this job?

  • Click on the “Apply Here” button provided below. You will be redirected to the Company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application form after verification

Also check this – Latest job opening in EY global for Associate software Engineer jobs

Where can I apply ?

Apply here

What is the exact job Overview ?

This position, under the general direction of either a supervisor and manager, provides technical support for our award-winning K-12 software systems. This position provides world class solutions-oriented technical support with a strong focus on customer service that is designed to deliver a quality customer experience. This position requires the employee to become proficient with all aspects of the application software functionality to accurately analyse, troubleshoot, diagnose and resolve software or system related issues. This position will interact with customers via chat, telephone and written internet based communication.

Freshers hiring in PowerSchool | Associate Technical Support Engineer jobs | Latest jobs 2024

Skills set Required for this Job 

  • Strong analytical and technical troubleshooting skills
  • Impeccable customer service skills and display genuine empathy towards customers.
  • Demonstrable time management and priority setting skills.
  • Effective collaboration skills.
  • Excellent written and oral communication skills.
  • Ability to work under pressure.
  • Confident and comfortable communicating with customers through chats, calls, emails, and web.
  • Willing to work in shifts (primarily evening/night shift) in a hybrid environment.
  • Willing to work on weekends and/or holidays, if there is a business requirement.
  • Knowledge of Mongo DB, HTML
  • Experience or know how of the education sector

Also check this – Latest job opening in EY global for Associate software Engineer jobs

What are the Job Responsibilities ?

  • Under general supervision, performs logical analysis of customer issues associated with software functionality, incident resolution and systems configuration, through various mediums of communication.
  • Develops a thorough understanding of the product(s) to investigate customer queries and issues.
  • Provides support for application, back-end, technical issues to assist customers in understanding product functionality and outputs.
  • Works collaboratively in a team environment to meet customer expectations regarding the resolution of their issues.
  • Recognizes repetitive customer issues and provides feedback internally for improving the product(s).
  • Communicates effectively in written and spoken English with co-workers and customers globally.
  • Successfully completes training provided by the company periodically.
  • Assumes responsibility for their own training and increasing their knowledge base as it relates to this position, making a personal commitment to use all resources available to achieve this goal.
  • Makes a conscious effort to contribute value-added services to our customers.
  • Demonstrates customer centricity, and a sense of urgency for sensitive issues.
  • Consistently meets / exceeds established operational goals and expectations share by the company.
  • Monitors and resolves the issues reported by the customer.
  • Must have the ability to evaluate the impact of the issue to the customer and escalate complex issues to the next level within a reasonable period.
  • Ensures that approved methods, and tools are consistently used, and defined processes for support are followed.
  • Delivers the highest level of customer service and experience while continuously demonstrating excellent teamwork, interpersonal skills, and commitment.
  • If required, schedules calls with customers to review their requests and confirm understanding, update them on status and prioritization of their tickets.

Also check this – IBM data scientist job Freshers hiring 2024.

What is the selection process ?

Application Screening

Written test

Technical Interview

HR Interview

Frequently asked Questions:

1.Is PowerSchool going to hire in 2024?

Of course,PowerSchool will be hiring a lot of graduates for their company’s many positions in 2024.

2. Will the 2021 and 2022 batches of PowerSchool off campus drive?

If you haven’t begun your job yet,PowerSchool is still hiring for 2020, 2021, and 2022 as a fresher. It is the best place to start your professional career because you may learn more and find more chances here.

3.When is the last day to apply to PowerSchool ?

Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.

4.When will the PowerSchool for the 2024 Recruitment take place?

Once they have approved your application,PowerSchool will announce the exam date. Candidates who have been shortlisted will get test information through email.

How to maximize chances of getting an offer letter from the PowerSchool company ?

  • first thing that recruiters notice about you is – your resume so, keep your resume attractive and informative.Effective resume maximize chances of getting interview call,
  • CommonJobs site provides guidelines for how to make attractive and informative resumes.
  • Another important thing that you should know is to apply to a job as soon as you come to know that there is a job opening in an PowerSchool company and that is matching to your skillset. Because most companies like PowerSchool send interview call letters on a first come first serve basis.
  • To apply to a job opening in an PowerSchool company at the earliest, first of all you should come to know that there is a job opening in an PowerSchool company. For that, please join “Commonjobs‘ ‘ whatsapp and telegram group & get PowerSchool company job updates at the earliest.
Share the opportunity

Leave a Comment

six + six =