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About Company :
This is the story of airline that leads the industry from ground to clouds. Our global cast of over 100,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story.
Job Description:
The Analytics and Innovation (Ai) team at United Airlines works to innovate, transform, and solve complex business problems resulting in significant and measurable enterprise impact through the application of deep cross-functional business expertise and advanced analytics. We work with business and technology partners across the enterprise (e.g. Airport Operations, Contact Centers, Network Planning, Revenue Management, Digital Products, Human Resources, etc.) to influence strategic decisions, enterprise strategy, business process, and to help connect the dots across the enterprise. We aim to be an organization with whom and within everyone loves to work!
Data Scientists within Ai partner with business and technology leaders across the company to deploy Operations-Research-powered solutions to support and automate business processes. The team works closely with other teams in digital technology with complementing skills and capabilities. The key objectives are to drive incremental revenue, reduce costs, and boost customer engagement by leveraging state-of-the-art Operations Research (OR) techniques. Data Scientists contribute in developing smart and innovative solutions across many of United’s departments.
Roles and Responsibilities:
- Working on projects in partnership with business teams to identify opportunities for improvement and gathering and analyzing information and data
- Delivering high quality OR solutions and maintaining proper documentation to foster seamless workflows and code-reusability principles
- Effectively structuring communication of insights from workstreams and delivering clear and professional presentations to the team/team leaders/managers/stakeholders
- Performing regular technical coordination/reviews with stakeholders and ensuring timely reporting and escalations if any
Skills & Qualifications:
- Bachelor’s degree in Engineering, Technology, Computer Science, Statistics, Operations Research, Industrial Engineering, Applied Mathematics, Economics
- 0 – 2 years experience
- Strong OR fundamentals – LP, MILP, MDP, metaheuristics (such as GA and ACO), etc.
- Must be legally authorized to work in India for any employer without sponsorship
- Must be fluent in English (written and spoken)
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Preferred Qualifications
- Operations Research, Industrial Engineering
- Experience working with solvers like Gurobi, CPLEX, etc.
- Experience designing algorithms/heuristics for solving OR formulations efficiently in an industry/academic setting
- Experience with C, C++, Java, R, Python, or other structured programming languages
- Theoretical and practical expertise in AI/ML modeling
