Associate Engineer – Network & MIST

About company :

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Job Description :

An Associate Network Engineer is an entry level role within the Network Engineering job family. This role works under supervision of a supervisor or more experienced members of the team and plays a vital role in supporting and maintaining a NTT’s network infrastructure. This role works closely with Senior Network Engineers and cross-functional teams, assisting in designing, implementing, and troubleshooting network solutions to ensure efficient and reliable communication. This role is ideal for individuals looking to kickstart their careers in networking and gaining hands-on experience.

Your Role and Responsibilities :

• Assists in configuring and maintaining network devices, including routers, switches, firewalls, and access points
• Ensures that network configurations are accurate and aligned with best practices
• Collaborates with the network team to monitor network performance, availability, and security
• Helps identify and address network-related issues to minimise downtime and disruptions
• Responds to and assists in resolving network incidents and problems
• Troubleshoot connectivity issues, performance bottlenecks, and other network-related challenges
• Creates and updates technical documentation, including network diagrams, configurations, and procedures
• Maintains an organised repository of documentation for future reference
• Collaborates with the security team to implement network security measures, such as firewalls, intrusion detection systems, and access controls, to protect the organisation’s assets and data
• Assists in planning and implementing network upgrades and improvements
• Collaborates with senior engineers to deploy patches, updates, and new technologies
• Works closely with other IT teams, including systems administrators, application developers, and support teams, to provide integrated solutions and support the overall IT environment
• Coordinates with vendors for hardware and software procurement, support, and troubleshooting
• Engages in continuous learning to expand technical skills and knowledge in networking
• Seeks opportunities for training and certifications to enhance proficiency
• Participate in network-related projects, such as network expansions, migrations, and implementations
• Assists in executing project tasks and following project plans

Knowledge, Skills and Attributes:

• Basic understanding of networking concepts, protocols, and topologies
• Familiarity with network devices such as routers, switches, firewalls, and access points
• Proficiency in basic network configuration and troubleshooting
• Strong problem-solving skills and attention to detail
• Effective communication skills to collaborate with team members and stakeholders
• Eagerness to learn and adapt to new networking technologies and concepts
• Ability to work in a collaborative team environment

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Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Information Technology, Computer Science, or a related field
• Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial

Required Experience:

• Entry level experience working in a networking environment
• Basic experience with network security
• Entry level WAN and LAN experience
• Entry level experience in wireless equipment, protocols, standards, and wireless LAN design
• Basic with cloud networking (AWS, Azure, etc.) is a plus