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About company :
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail.
We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth’s most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
Job Description :
At Amazon, we are working to be the most customer-centric company on earth and to grow in a global e-commerce environment with great selection at best prices.
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We are seeking candidates who will be responsible for monitoring pricing parameters and audit operations where they will be responsible for identifying products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon’s core values and translate those into everyday practices. It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality. The ideal remote Amazonian is internet savvy and has technical aptitude when it comes to online tools and research.
ResponsibilitiesÂ
- Perform data collection tasks related to an Amazon device, application, or service.
- Execute tasks assigned to you on a daily basis by adhering to Standard Operating Procedures (SOPs) and predefined guidelines.
- Participate in process improvement to increase the quality, efficiency, and accuracy of your teams’ processes.
- Partner with your team manager when your work is delayed or blocked due to technical issues.
- Report issues with tools and software to the development team when necessary.
- Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
BASIC QUALIFICATIONS
• Graduate in any discipline.
• Ability to adhere to an SOP driven process and execute high judgement actions and accuracy as per defined SOPs.
• Possesses excellent written and oral communication skills.
• Fluent in written and spoken English.
• Should be able to ‘dive deep’, identify the root cause of the issues, and work on potential solutions with team members/managers to fix them.
• Ability to use a desktop/Laptop, Familiarity with Windows OS, Microsoft Outlook and MS Office.
• Home environment free from background noise where you can connect to the internet and work on your deliverables.
• Familiarity with multiple browsers, multiple tabs and window navigation.
• Existing high-speed cable, internet dongle, DSL, or fiber optic Internet (10 MBPS or better, with at least 100 GB data) from a reliable provider. Mobile internet does not qualify.
• Reliable phone carrier so associates can be contacted at all times.
• Power back up
PREFERRED QUALIFICATIONS
• Proficient in MS Excel and other MS Office tools.
• Statistical knowledge on averages, trends, outliers, charting, etc. would be an advantage.
• Experience/ Knowledge of SQL and Macros, but not mandatory.
• Work experience in online retail operations or similar fields is a plus.
