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BE/BTECH / Experience / Freshers / PAN India

Atlassian Associate Tech Support Analyst freshers are eligible apply now Full Time

Atlassian Associate Tech Support Analyst freshers are eligible apply now . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in  India India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.  Also Apply All Active Superset Hiring For Freshers

About Company :

Atlassian Corporate Engineering (ACE) is a global team of five departments: Enterprise Technology, Go-to-Market Technology, Workplace Technology, Commerce Technology, and AI Technology. ACE is dedicated to unleashing the potential of every Atlassian team by delivering high-value products and services to customers and stakeholders by generating actionable insights, accelerating solutions, and building trusted business partnerships. The team is responsible for supporting company-wide initiatives and driving business growth through AI innovation and collaboration as the best customer of Atlassian.

Job Overview

To offer front-line IT help to all of our clients, we are seeking to hire a well-organized technical support analyst. Answering support tickets and helping clients with any technical problems they may be having will be your main responsibilities. To resolve hardware and peripheral difficulties, you might need to travel to the client’s location; for minor software issues, you might need to connect via remote login.

Primary technical assistance for business clients and end users is the responsibility of technical support analysts, sometimes referred to as IT support analysts or desktop support analysts. Responding to service tickets and helping with any technical problems, such as software installations, hardware issues, and network outages, is their responsibility.

Responsibilities:

  • A love of helping people in a high pressure environmen
  • Understanding of basic networking fundamentals (LAN/WAN, VPN, Wi-Fi).
  • Solid skills supporting and troubleshooting MacOS issues both in person and over video calls
  • Some familiarity with collaboration tools (Slack, GSuite, Mural, Loom, Confluence etc)

 Interview Preparation Support :Click here 

It is great, but not required, if you have experience with:

  • Experience in ITIL-aligned practices (incident, problem, change management).
  • Experience providing support to executive/c-level stakeholders
  • Experience working with a globally distributed team
  • Some experience training / onboarding new hires

Requirements:

  • In-depth knowledge of computer hardware systems, routers, and peripherals.
  • Knowledge of operating systems, office software, enterprise software, and server systems.
  • Excellent problem-solving skills.
  • Good interpersonal and communication skills.
  • Ability to travel when required.

Job Overview

  • Date Posted:
  • Expiration date: December 28, 2025
  • Location: INDIA
  • Job Title: Atlassian Associate Tech Support Analyst freshers are eligible apply now
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