At Ditto, our objective is to provide customers with a thorough understanding of insurance, allowing them to narrow down options, avoid frequent mistakes, and finally make informed decisions. Ditto delivers a seamless end-to-end insurance experience by giving expert insurance advice, facilitating smooth policy purchasing, and specialized claim support.
We pioneered the industry’s first “No-spam” policy, demonstrating our commitment to user-centric solutions. Over the last three years, we have successfully provided tailored insurance advice to over 300,000 users. Ditto is part of the Finshots family, a renowned financial newsletter with over 500,000 subscribers, and we are funded by India’s largest stockbroker Zerodha.
The Customer Service Quality Executive will monitor and evaluate customer interactions to ensure that quality requirements are fulfilled. This function entails offering feedback and suggestions for improvement in order to increase customer service performance and overall customer satisfaction.
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