Customer Service Full Time

About Company :

Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants. We have been a part of the rich heritage of the internet in India.

Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.

Job Description :

Customer service agents take orders, handle returns, assist customers with complaints and inquiries, and provide information about goods and services. They are occasionally perceived as playing a part in sales by assisting customers in understanding the product and responding to inquiries regarding their reservations.

Direct test hiring for Frontend Developer 

To handle consumer complaints and questions, we are employing a customer service agent. Additionally, you will be required to handle orders, changes, and complaints through various channels of communication. You must have prior computer experience and the ability to maintain composure when customers are irate in order to succeed in this position.

8 LPA Python Trainee JOB 

Responsibilities:

• Regularly participates in important projects or activities as a full contributing team member.
• Assists the team in conducting site visits with the team.
• Actively coordinate site preparation for readiness related to ramp up of resources and infrastructure.
• Ensure all installation functions are performed in a timely fashion to meet agreed
• Perform escalation management, wherever necessary and in case project is in jeopardy.

Requirements : 

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.