Executive – Business Development   Full Time

About Company :

Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience. With an extensive footprint in food delivery, Swiggy Food collaborates with nearly 2 lakh restaurants across 600+ cities. Swiggy Instamart, its quick commerce platform operating in 43 cities, delivers groceries and other essentials across 20+ categories in 10 minutes. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Genie into its multi-service app.

Job Overview

To help our company grow, we are seeking a business development executive who is resilient and empathetic. Executives in charge of business development are in charge of attracting and keeping customers, persuading current customers to buy more features or products, and keeping up with shifting consumer preferences. Additionally, you will need to regularly train and mentor employees to increase their capacity.

Business development executives are in charge of increasing sales for the company by finding new customers and persuading current customers to buy more products. As a result, business development executives are crucial to the longevity of organizations.

Responsibilities

• Lead Generation & Client Acquisition: Identify and generate new business opportunities through research, networking, and leveraging social media platforms to expand the client base.
• Client Engagement & Relationship Management: Build and maintain strong relationships with potential and existing clients, ensuring clear, responsive communication and alignment on goals.
• Client Brief Translation & Execution: Translate client briefs into actionable tasks for internal teams, ensuring high-quality and timely project delivery across Content, Design, Production & Post Production teams.
• Cross-functional Coordination: Work closely with teams across content, production, finance and Post Production to ensure seamless execution of client projects and campaigns.
• Campaign Monitoring & Reporting: Track campaign performance, analyze results, and present insights and actionable recommendations to clients.
• Client Concerns & Expectations Management: Proactively address client concerns, manage expectations, and resolve issues with professionalism and transparency.
• Client Retention & Growth: Anticipate client needs, identify opportunities for upselling or expanding services, and ensure high levels of client satisfaction and retention.
• Market & Trend Research: Stay updated on client industries, digital trends, and emerging tools to bring strategic value and insights to client conversations and business development efforts.
• Business Tracker: Regularly update and maintain a business tracker to monitor lead generation, client communications, project status, and overall performance, ensuring that key metrics and deadlines are met and that opportunities for growth are tracked efficiently.

Qualifications Required:

• 0-6 months of experience in sales, business development, or client servicing within a creative or digital setup.
• Strong communication skills, both written and verbal, with the ability to engage with clients, manage timelines, and facilitate feedback and coordination across multiple teams.
• Comfortable with digital content, social media platforms, and understanding of the digital landscape.
• A proactive and solution-oriented mindset, with the ability to remain calm under pressure and effectively solve problems.
• A strong focus on client satisfaction, building long-term relationships, and proactively managing both new business opportunities and existing accounts.
• Ability to balance multiple tasks and clients simultaneously while maintaining attention to detail and delivering quality results.