Concerning Firstsource: One of the top suppliers of specialized Business Process Management (BPM) services is Firstsource Solutions. With revolutionary solutions that rethink corporate processes and provide greater efficiency, more profound insights, and better results, Firstsource specializes in assisting clients in staying ahead of the curve. Over 100 top companies with presences in the US, UK, Philippines, Mexico, and India rely on us as long-term partners and trusted brand custodians. Our “rightshore” delivery strategy provides solutions for the whole customer lifecycle in the banking, financial services, insurance, healthcare, and media sectors. FTSE 100 and Fortune 500 businesses are among our clients.
Firstsource looking for motivated individuals to join our Mortgage Servicing team at Firstsource. In this role, you will be responsible for examining foreclosure-related loan documents and ensuring they align with established U.S. mortgage servicing standards. Your focus will be on identifying inconsistencies, updating internal systems, and supporting operational efficiency in default servicing and loss mitigation processes.
Basic understanding of the U.S. mortgage lifecycle, including servicing and loss mitigation.
Familiarity with different mortgage types and related documents such as income proofs, tax records, and purchase agreements.
Strong communication skills—both written and verbal.
Attention to detail with sound analytical thinking and decision-making ability.
Proficiency in MS Office tools (Word, Excel, PowerPoint) and basic typing skills (10–20 WPM).
Professional phone and email communication etiquette.
Ability to multitask, follow procedures, and work collaboratively in a team setting.
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