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About Company :
FIS is at the heart of the commerce and financial transactions that power the world’s economy. We are passionate about helping businesses and communities thrive by advancing the way the world pays, banks and invests, serving more than 20,000 clients and more than one million merchant locations in over 130 countries.
The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests.
Job Description :
In order to progress to management roles within an organization, management trainees must complete training. They collaborate extensively with senior staff, picking up skills and information necessary to manage a business efficiently. It may be necessary for management trainees to give presentations and finish assessments.
To join our company, we are looking for a dependable, well-organized Management Trainee. Completing all assigned tasks, which may include working in various departments, learning about operations, handling conflicts, attending meetings and workshops, visiting other offices, offering assistance and suggestions for improvement, updating records, and creating documentation, are among the duties of the management trainee. Additionally, you ought to be able to do any assessments that are necessary.
You must have exceptional attention to detail and the ability to see issues quickly if you want to succeed as a management trainee. Prominent applicants will possess exceptional interpersonal, leadership, and problem-solving abilities.
Key Responsibilities:
- Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.
- Provide in-depth product support and researching client issues.
- Troubleshoot problems with equipment or software applications and recommend corrective action.
- Document customer information and recurring technical issues to support product quality programs and product development.
Skill Requirements:Â
- Prior banking experience preferred
- Strong analytical, organizational and time management skills
- The ability to work independently
- You are an excellent communicator and strong problem-solver
- Knowledge of FIS products a plus
- Added bonus if you have:Â What we offer you:
- At FIS, we hire the best. In return, you receive exceptional benefits including:
- Opportunities to innovate in fintech
- Tools for personal and professional growth
- Inclusive and diverse work environment
- Resources to invest in your community
- Competitive salary and benefits
What you will need:
- Proficiency in Microsoft Office Suite.
- Strong self-starter with a willingness to learn.
- Excellent communication and interpersonal skills.
- College graduation between December 2021 – May 2022.
