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1. Compute Engine (Freshers)
Description
GlobalLogic is hiring enthusiastic freshers with a strong foundation in cloud technologies, networking, and Linux concepts to join our Technical Support team. The role involves troubleshooting issues, assisting customers, and collaborating with cross-functional teams to deliver high-quality technical support.
- Designation: Senior Member
- Experience: Fresher (0-1 Year)
- Work Location: Nagpur
- Work Model: Work from Office
- Shift Timings: 24/7 shifts
Mandate Skills :
- Networking Support or Basic understanding of Networking concepts, Linux along with a relevant Networking certification & Any Cloud.
- Knowledge of cloud support concepts, including monitoring, logging, incident handling, and network troubleshooting fundamentals etc.
Requirements
- Freshers with a B.Tech (CS/IT),BCA, or MCA degree
- Strong communication skills and basic knowledge of cloud platforms.
- Familiarity with AI tools such as Gemini, Copilot, and ChatGPT, including prompt usage and automation basics. Good analytical, problem-solving, and customer-handling skills.
- Must possess a Provisional Certificate and Graduation Marks Memo.
- Willingness to work from the office in rotational shifts (5 working days and 2 weekly offs).
🚨Direct Test Link Opportunities
Job responsibilities
- Support customers via chat, email, and phone to resolve technical issues.
- Handle and track support tickets to ensure timely resolution. Troubleshoot cloud and product-related issues.
- Meet SLA/SLO targets and maintain high customer satisfaction. Use cloud tools for debugging and root cause analysis.
- Document issues and solutions for continuous improvement.
- Collaborate with engineering and cloud teams for escalations and issue resolution.
Apply Link: Click Here
Description
GlobalLogic is looking for Fresh Graduates (Non-Technical) with strong analytical and communication skills to support data research, trend analysis, and risk detection activities. The role requires individuals who can evaluate data accurately, identify patterns and potential risks, and communicate effectively with stakeholders while maintaining high productivity and quality standards.
Requirements
- Any fresh graduate with strong communication, quick learning ability, adaptability, and creative problem-solving skills.
- Team player with attention to detail, comfortable with computers, troubleshooting, handling high-volume tasks, and receptive to feedback.
- Solution-oriented, able to coordinate across teams, high-energy, and focused on delivering quality results.
- Must possess any graduation degree (Must have Provisional Certificate and Consolidated Marks Memo).
- Must be willing to work from office & in rotational shifts (5 Working Days and 2 Week Offs).
- Must be ready to join immediately.
Job responsibilities
- Research, analyze, and evaluate data to ensure accuracy and completeness.
- Interpret transaction trends and usage patterns across users, geographies, and other parameters.
- Identify potential fraud, risks, and anomalies in data.
- Assess and mitigate risks related to finance and customer relationships.
- Meet assigned productivity, quality, and accuracy targets.
- Identify opportunities to improve operational processes and deliverables.
- Collaborate with internal and external stakeholders to resolve issues and drive outcomes.
- Maintain high standards of quality, compliance, and operational excellence.
Apply Link: Click Here
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CJ