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About Company
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Job Overview
We are seeking a self-starter with a lot of energy to join our new graduate trainee program. Among your duties as a graduate trainee are shadowing different employees, taking part in educational activities, going to meetings and workshops, and visiting different workplaces to obtain real-world experience. At the conclusion of the program, you should be able to pass a competency test and maintain an accurate record of your time spent with the company.
Students who recently earned their degrees and are entering the workforce are known as graduate trainees. While the duties of graduate trainees vary by industry, they are typically supervised by a senior employee during their training, education, and meetings. They ought to hold a degree relevant to the job for which they are receiving training.
Roles & Responsibilities
- Participate in training sessions and workshops to develop job-specific skills
- Understand the software development life cycle and how to apply it in project work
- Complete as many IT certification, possible
- Proficient in several programming languages
- Experienced writing code
- Expert level in Microsoft Office Applications, including Project
- Excellent written and oral communication skills
- Familiar with a range of software and hardware
- Previous technical support role
- Assist in the testing and support of software solutions
- Debug and troubleshoot software and applications
- Develop and maintain documentation for future reference
- Assist in the maintenance and upgrades of existing software
- Learn and adapt to new technologies and programming languages relevant to the job
- Participate in code reviews to improve coding skills
- Work with senior engineers to understand and implement design specifications
- Comply with project plans and industry standards
- Assist in the execution of tasks and projects under supervision
- Collaborate with team members to achieve project goals
- Contribute to team meetings and provide fresh perspectives
- Analyzing the application logs and Database validation
- Resource should be keenly monitoring the email alerts emitted from Production and Lower environment of hosted clients
- Resource should be vigilant during Production deployment to monitor the alerts emitted during deployment window
- Identify the errors in the job execution to bring it to Support & Operations team attention to reprocess the file
- Developing detailed test cases based on the requirements
- Executing test cases and analyzing the results to identify defects
- Review and validate test results to ensure that they meet the entry and exit criteria.
- Reporting defects and status to the stakeholders
- Ensuring that Product and applications adheres to quality standards and best practices
- Debug client reported issue and reproduced it in test environments
- Willing to work in shifts – APAC, UK, US hours
- Provide weekend support to Production systems (currently Support team is working on a rotational basis to provide client support)
Required Skills
- Excellent personal management and organization skills.
- Excellent communication skills, both verbal and written.
- An analytical mindset and technical ability.
- Ambitious and driven to exceed expectations.
- Ability to communicate at all levels, build positive relationships with colleagues and clients and maintain excellent customer service skills.
- Credible and professional.
- Able to challenge appropriately and present solutions.
- High attention to detail.
- Self-starting and able to work on own initiative.
What experiences and skills are necessary to be successful in this role:
- Looking for Engineering graduates with 0-1 years of experience
- Preferably B.Tech or B.E Computer graduates (2024 or 2025 Batch)
