Mastercard Content Strategy Analyst freshers are eligible to apply Full Time

Mastercard Content Strategy Analyst freshers are eligible to apply . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in Pune/ India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.

About Company :

Job Description :

Content Strategy and Development (CS&D) provides the technical and operational information that customers and stakeholders need to do business with Mastercard. CS&D is committed to driving the business goals of Mastercard by maximizing the impact of content. We foster solutions to provide the right content, to the right stakeholders, in the right format, at the right time. We accomplish this goal by collaborating with business partners t understand customer needs and deliver timely, high-quality information in a wide range of media and languages.

This position involves creating and delivering technical content and publications about Mastercard products and services for our customers. The position involves performing all stages of the processes to publish technical content in online, mobile, and printed formats. It also includes researching, evaluating, selecting, and implementing new enterprise-wide processes and technologies.

Roles & Responsibilities:

• Work with cross functional Teams and multiple Business/Product Owners to create and update technical content
• Ensure updates are made to content in accordance to the CS&D writing
  standards
• Manage day-to-day writing and publishing needs to deliver content online for
  consumption through multiple channels including Web and mobile
• Provide excellent customer service to our business partners and customers
• Author in XML or markdown, a tool utilized for content creation and editing
• Publish technical content to multiple platforms and output types, such as
  PDF, HTML, and Wiki

Professional & Technical Skills

• Possesses strong organizational and time management skills
• Exhibit strong written and verbal communication skills
• Willingness to learn new technology programs and process to drive innovation
  through ingenuity, creativity, and thoughtful risks
• Adaptable to dynamic change and ambiguity thriving in a fast-paced
  environment
• Team player, with the ability to interact and consult with various levels
  throughout the organization to cultivate and expand partnerships
• Exhibit the highest degree of professionalism, accountability, and
  empowerment to drive results
• Experience with Microsoft Office products
• Basic understanding of DITA/XML, HTML, and PDF
• Basic knowledge with MSTP/Chicago/any other technical publication guidelines