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About Company :
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Job Description :
This role works under the guidance of more senior professional colleagues. The Intern / Apprentice assists with tasks relevant to the specific area or function. This position allows the incumbent the opportunity to develop capability in his/her area of study.
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Key Responsibilities:
- Gains knowledge and experience in area of specialization or function.
- Acquires the relevant practical experience and knowledge of the service or solution offered by the specific area or function.
- Remains current with the industry developments related to the relevant specific area or function
- Provides general administrative to the specific area or function.
- Coordinates meetings, minute taking, logistics, filing and record keeping.
- Assists with the preparation and distribution of reports and review system data for accuracy.
- Identifies errors or discrepancies they will investigate and correct or escalate them for resolution.
- Provide ssupport to clients in low complexity matters and maintain a log and/or list of all the queries.
- Contributes to client engagement and the success of the team.
- Accepts designated, business-focus projects to research, propose ideas and solutions.
- Assists in preparing information and research materials.
- creates and maintains PowerPoint presentations.
Knowledge, Skills and Attributes:
- Attention to detail with good verbal and written communication skills.
- Professional attitude and appearance and ability to prioritize tasks.
- Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions.
- Ability to deliver a quality service through their support offering.
- Passion for continuous improvement.
- Self-motivated and a passion to learn.
- Ability to work in a team-orientated, collaborative environment.
- Good planning, organizing and time management skills.
- Analytical mind with an inclination for identifying issues and/or defects.
- Knowledge and interest in the specific area or function.
- Knowledge of tools and methodologies associated with the specific area or function.
- Ability to apply theoretical knowledge in a practical manner.
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Required Experience:
- Relevant working experience is desirable but not essential.
- Some experience dealing with internal and external stakeholders.
