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About Company
Zigment is an AI based conversational lead conversion platform which allows businesses to replace human-lead conversion process with a completely automated, AI-driven system, reducing the human dependency in your conversion process by almost 90%, ie optimize your conversion funnel by 10x.
Zigment is built with flexibility and scalability in mind and its AI Agent architecture allows easy creation of any task that you wish to automate. It seamlessly integrates with your existing software infrastructure with no over reliance on any particular underlying LLM or technology in general. It also adheres to the Industry best standards to keep the data safe and secure.
Job Description :
We are looking for a dedicated Quality Assurance Engineer who is eager to learn and grow within our engineering support team at Zigment.ai. This is an exciting opportunity for a motivated individual to make an impact in a fast-growing organization. You will learn a lot and take on multiple responsibilities, with scope for growth as the organization scales. You’ll have the opportunity to build your skills from the ground up.
The job of QA engineers (sometimes simply “test engineers”) in the software development life cycle is comprehensive. They must design, create, implement, and monitor processes that ensure that the final product satisfies end users’ needs and requirements, while also making sure no other influence will cause the product to malfunction.
🎯TCS NQT 2025 Pattern Research🎯
What You’ll Need:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Basic understanding of software testing principles and methodologies.
- Familiarity with any programming or scripting languages (e.g., Python, JavaScript) is a plus.
- General knowledge about AI, chatbots, NLP, and generative AI.
- Strong analytical and problem-solving skills with keen attention to detail.
- Good written and verbal communication skills.
- Ability to work collaboratively in a team environment and manage multiple tasks and deadlines effectively.
Preferred Qualifications:
- Familiarity with testing methodologies.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
Critical Soft Skills:
- Ability to think on your feet, remain calm under pressure, and solve problems in real-time.
- Excellent communication skills, both written and verbal.
- Patience, empathy, and genuine desire to help people.
- Desire and ability to rapidly learn a wide variety of new technical skills.
- Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
- Precise technical writing skills is a bonus.
🎯CDAC Recruitment 2024 for freshers🎯
What You’ll Do:
- Assist in performing manual testing of Zigment.ai’s platform, ensuring the software meets business and user requirements.
- Help design, write, and maintain detailed test cases based on product requirements and user stories.
- Identify, document, and report bugs and defects using our bug tracking system, and collaborate with the development team to ensure timely resolution.
- Participate in regression testing to ensure that new code changes do not adversely affect the existing functionality.
- Assist in testing AI-driven features, including chatbots and NLP functionalities, ensuring they meet quality standards and user expectations.
- Stay updated with the latest digital trends, AI advancements, and best practices in software testing to continuously improve our QA processes.
