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About company :
Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.
Adobe Document Cloud is building web products, cloud services and cloud platform from ground up to help Adobe expand the footprint of Adobe Document Cloud to billions of users across devices and surfaces. With all the innovation happening in Generative AI domain around Documents, Adobe Document Cloud is at the cusp of a revolution and is redefining the way world interacts with documents and document workflows.
Job Description :
Web & Testing Analyst is a part of the A.com DMe Analytics team, responsible for driving deeper customer analytics and insights for the Digital Media business on Adobe.com. As a Web & Testing Analyst, you will be using many of the tools in the Adobe Marketing Cloud (i.e. Adobe Analytics, CJA, Adobe Target) as well as working in a Big Data (Hadoop/Hive/DBx) environment. As an extended member of the team in the US, you will be responsible for analytics associated with Adobe’s web, in-product and cross surface Testing Program. The successful candidate will be responsible for web/digital analytics, evaluating A/B Split and Multivariate Tests on Adobe.com website.
To identify and implement test procedures to guarantee product quality, we are seeking a methodical, results-driven test analyst. As a test analyst, you will have to evaluate the viability and functionality of computer hardware and software to make sure that any defects are fixed and the system is flawless before it is put on the market.
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Roles & Responsibilities
- Assess, interpret & analyze data to deliver insight and understanding of customer behavior on Adobe.com.
- Review test hypotheses, help develop comprehensive test plans and success metrics, performing quality assurance on test cells, and calculating the final test results and deep dive analysis of the test results and craft Test Summaries using both behavioral and voice of the customer analytics to provide actionable insights for key business stakeholders.
- Proactively identify and analyze trends within the data to understand visitor behavior, market dynamics, and site performance metrics.
- Utilize best-in-class analytics tools, including the Adobe Marketing Cloud (eg. Target, Analytics, Ad Hoc Analysis etc.) to analyze test results and provide interpretation, guidance and recommendations to aid marketing decision making.
- Partner with Marketing, Finance, Product team and eCommerce teams to support RTB process, Launch measurements etc.
- Ability to understand different Adobe data sources to drive all the cross-surface journey optimization.
- Partner with Data engineering team to create comprehensive reports and dashboards to visually communicate insights effectively, presenting findings in a clear format. Make complex findings easily understandable, by highlighting key takeaways and actionable recommendations.
Must have skills:
- Bachelor’s degree required along with practical business experience in analyzing data. MBA or Masters in a quantitative field like Economics, Statistics, Engineering, or IT a plus
- Experience in analytics and/or marketing analytics. Experience in B2C and eCommerce is preferred.
- Experience with web analytics tools such as Adobe Analytics (strongly preferred), CJA, Google Analytics, or Core Metrics
- Candidate must know programming languages like R, Python or SQL for data extraction and data stitching work.
- Expert in A/B and Multivariate testing, design of experiments, the mathematics of statistical hypothesis testing coupled with the ability to draw meaningful business insights across multiple tests.
- Knowledge of test design and combining disparate data sources is a plus.
Preferred skills:
- Experience with front end frameworks like React. Angular etc.
- Experience with technical operations and CI/CD
- Familiarity with REST APIs & Cloud Services paradigms
- Familiarity with monitoring systems like Splunk, NewRelic, Grafana etc.
- Experience on Agile Processes and practices.
