Location: Pan India
Job Role: XFE (Field Executive)
Qualification: Any Graduation

About the Company

Quess Corp Limited is a leading Indian business services provider specializing in staffing, workforce management, and technology-driven solutions.

According to the job profile, Quess Corp has:

• 480,000+ workforce across 8 countries

• 3,300+ clients worldwide

• 18+ years of industry experience

• 30+ offices across India, Southeast Asia, North America, and the Middle East

The company provides staffing, recruitment, technology, and managed outsourcing services across industries, including BFSI, retail, telecom, manufacturing, IT, GCCs, and BPO services.

Role Overview

🚨Direct Test Link Opportunities

Roles and Responsibilities

• Visit customers at their registered addresses to follow up on outstanding payments.

• Remind customers about overdue bills and explain available payment options.

• Support the recovery team in collecting pending payments according to company policies.

• Handle customer queries related to outstanding dues, billing, and payment status.

• Maintain professional communication with customers during field visits.

• Support the achievement of assigned payment recovery and collection targets.

• Maintain customer relationships while following company procedures and guidelines.

• Provide appropriate updates on collection activities and customer follow-ups.

Skills Required

Soft skills

• Good verbal communication

• Customer handling and relationship management

• Negotiation and problem-solving

• Time management and punctuality

• Professionalism during customer visits

• Target-oriented approach

Technical and operational skills

• Basic smartphone and mobile application usage

• Basic understanding of billing and payment processes

• Ability to maintain collection and follow-up records

• Basic reporting and documentation skills

These are suggested skills, not officially listed mandatory requirements.

Educational Qualifications

• Experience in field sales, collections, customer service, or payment recovery.

• Strong communication and customer-handling abilities.

• Willingness to travel locally for customer visits.

• Familiarity with smartphones and digital payment processes.

• Ability to work independently and achieve assigned targets.

• Knowledge of the local language in the assigned area.

More Details: Click Here