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About Company :
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Job Description :
For the technical support role, we are seeking candidates with strong interpersonal skills in addition to technical expertise. Among their responsibilities are troubleshooting technical issues, promptly responding to customer feedback, and assisting with the launch of new applications.
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IT systems are managed, maintained, and repaired by tech support staff. They are in charge of installing and configuring hardware and software, fixing network problems, and identifying and fixing faults.
Job Responsibilities
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts
Minimum Qualifications
- Automation Anywhere
- Microsoft Robotic Process Automation
- Ability to establish strong client relationship
- Ability to work well in a team
- Structured Query Language (SQL)
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
