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About Company
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
Job Overview
To enhance our company’s IT systems, we are looking for a qualified systems analyst. You will be in charge of examining our current systems to identify any defects or inefficiencies and organizing fixes to address any problems and guarantee their long-term efficacy.
You should be well-versed in the various IT solutions that are available and possess an analytical mind that can tackle challenging issues if you want to succeed in this position. Proficient systems analysts will also be able to clearly explain solutions and have excellent communication skills.
Key responsibilities:
- You will be responsible to evaluate and recommend a configuration that maximizes software capabilities.
- You will be expected to gather the requirements and analyze client needs and gaps
- During the Construct phase of a project, you will prepare documents and specifications that describe the configuration changes
- You will be responsible to configure the solution using relevant tools or system applications based on the solution definition and customer requirements.
- You will also be in involved in the creation, execution and maintenance of detailed and accurate test plans.
- You will support the preparation of functional and technical training.
- You will support the resolution of configuration/ implementation-related issues if and when they arise.
- You will support configuration solution during a project’s lifecycle (development, testing, post production)
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Skills Required:
- A university degree in Computer Science, Information Systems or equivalent Engineering degree
- Basic programming and/or scripting skills
- Basic SQL Knowledge
- Familiarity with Amdocs Ordering or Amdocs Billing Software an advantage
- Good Unix Knowledge
Extra Credit:
- Configuration success in other products in the industry would be considered an advantage
- Previous experience in implementation of commercial packages (e.g. SAP, Oracle, Success Factors, JAM) related to the communication industry is also advantageous
