System Engineer in Full Time

About Company :

Job Description :

To assist us in expanding our computing infrastructure, our expanding company is seeking an effective systems engineer. Working with a group of IT experts, the systems engineer’s duties include designing, configuring, and maintaining a computer network, including the hardware, software, and system architecture.

Maruti Suzuki Graduate Engineer Trainee 2025-26

The systems engineer must be a highly driven, results-oriented person who can develop the ideal solution for the higher-level requirements of our company in order to succeed in this role. In addition to having outstanding communication and listening skills, the top applicant will be able to articulate why their solutions are the most appropriate for our needs.

Roles & Responsibilities

• Overseeing the development and installation of new networking and computing infrastructures.
• Selecting the best possible solutions using knowledge of a wide range of available technologies.
• Monitoring systems in the existing network to ensure there are no productivity set-backs.
• Installing and configuring operating systems and application software.
• Implementing best practices for system security and data backups.
• Anticipating potential issues or bottlenecks and identifying possible solutions.
• Troubleshooting and resolving all technical issues when they arise.
• Communicating effectively with IT support staff to ensure the setup process runs smoothly.
• Liaising with vendors and keeping relevant stakeholders up to date with developments.

Required Skills

•  Excellent communication skills
• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
• Answer incoming calls and respond to customer’s emails in timely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources and Offer Solution to customers.
• Research, identify, and resolve customer complaints using applicable software.
• Route calls and tickets to appropriate resources and Domains who can best support he user,
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.