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Infosys off campus drive for Technology Support Executive. As the frontline employee of our IT support team, you will be in charge of offering technical help and support to both internal users and our clients as a Technology Support Executive. Ensuring users receive timely and efficient solutions for technology-related problems will be your main objective.
As a Technology support Executive at Infosys, you will be responsible for providing high-quality technical assistance to both our clients and internal teams. Your major role will be to fix technical difficulties, ensure seamless operations, and improve the user experience.
Job Description :
All of an organization’s business processes are overseen by process executives. They handle the goals and expansion plans of the business. Process managers make sure that all inquiries are answered and that client connections are preserved. They also guarantee timely delivery of high-quality products.
To join our organization, we are looking for a Process Executive who is trustworthy and organized. Finding new business opportunities, creating weekly progress reports, keeping up with staff and external stakeholders, and promptly and courteously responding to all inquiries are among the duties of the process executive. You ought to be able to strengthen the organization’s weak points and contribute to its growth.
Skills set Required for this Job :
- Excellent written and verbal communication abilities to collaborate with team members and clients and to clearly explain technical challenges.
- a business bachelor’s degree or its equivalent.
- Project management experience or a comparable leadership position.
- Outstanding analytical, problem-solving, and interpersonal abilities.
- meticulous and well-structured.
- the capacity to collaborate effectively with a variety of people.
- the capacity to maintain concentration in a hectic setting.
Job Responsibilities
- Generating and following up with new business leads.
- Drawing up proposals and presenting them to prospective clients.
- Ensuring all processes are carried out in accordance with company regulations, as well as health and safety codes.
- Establishing and maintaining relationships with staff as well as external clients and vendors.
- Addressing any questions or queries promptly and politely.
- Monitoring staff and operations, and drawing up strategies to improve efficiency and reduce costs.
- Writing up sales and performance reports, and providing training and guidance to staff members.
- Assisting managers to develop incentives that improve performance.
- Attending workshops and events to expand skill set and professional networks.
Educational Requirements
- Graduate
Experience
- 0 to 1 Years
