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Operations Specialist, MFN

Latest job opening in Amazon | Ops Admin | Freshers job 2024

Operations Specialist, MFN

Amazon (BENGALURU, KARNATAKA, India )

Job Description

Other Details

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Latest job opening in Amazon for Operations Specialist .In this role you will be responsible for working closely with sellers, seller support, customer service, sales to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute / short terms issues. You will also partner with product management teams as well to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform.

To oversee every element of the day-to-day operations of our business, we are searching for an operations specialist. The duties of an operations expert include inventory management, making sure that supplies are ordered correctly, maintaining and replacing equipment that is in use, process optimization, managing the operations staff, and communicating with outside parties.

Skills set Required for this Job :
  • Bachelor’s degree
  • Experience with Microsoft Office products and applications
  • leadership and project management expertise.
  • the capacity to evaluate and enhance operational procedures.
  • strong organizational and people management abilities.
  • Excellent communication skills, both written and verbal.
  • strong time-management and problem-solving abilities.
    Detail-oriented.
Job Responsibilities
  • Monitor operations performance and work with other teams (Customer Service, Seller Support, Product, Operations) to address performance issues and ensure metrics are within goals.
  • Conduct seller call downs to understand seller experience on new feature launches and understand inputs to drive adoption
  • Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution
  • Work with Tech/operational teams to solve seller reported issues
  • Creating and automating operational reports
  • Monitor and drive seller impacting operational tickets to resolution
  • Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution
  • Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.

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Application Deadline

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Additional Information

Job Location(s)

BENGALURU, KARNATAKA, India

Experience

Freshers / Experience

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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