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Latest job opening in Amdocs | Business Operations Analyst jobs | Latest jobs 2024

Latest job opening in Amdocs for Business Operations Analyst jobs. We are seeking an operations analyst to assess the operations of our business and offer suggestions for enhancing operational effectiveness.

What about the company ?

Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.58 billion in fiscal 2022.In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs.

What is Company Name and Website 

What is Job Role ?

  • Associate Technical & Business Operations Analyst

Minimum Qualification Requirement?

  • BCA ,BSc, BBA, MSc  ( Computer Application /Computer Science /IT) – 2023 Passout (Fulltime)

Which Batch are eligible for the job?

  • Any batch

How Much Salary ?

  • Best in industry 

Minimum Experience requirement ?

  • Freshers / Experience

Where is the job located ?

  • Gurgaon

How can i Apply for this job?

  • Click on the “Apply Here” button provided below. You will be redirected to the Company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application form after verification

Also check this – Freshers hiring in NTT DATA for Associate – Global Access Strategy jobs.

Where can I apply ?

Apply here

What is the exact job Overview?

We are seeking an operations analyst to assess the operations of our business and offer suggestions for enhancing operational effectiveness. After a careful examination and analysis of our present policies, resources, operations, processes, and procedures, the operations analyst will be in charge of creating and implementing modifications and new procedures.

Latest job opening in Amdocs | Business Operations Analyst jobs | Latest jobs 2024

Skills set Required for this Job 

  • BCA ,BSc, BBA, MSc  ( Computer Application /Computer Science /IT) – 2023 Passout (Fulltime)
  • Minimum -60%in academics (No backlogs /Breaks)
  • Excellent communication skills and ability to respond to customer queries quickly
  • Good Analytical skills and hands-on technical knowledge of Unix & SQL.
  • Ability to understand business needs and manage 24X7 shifts.
  • Experience in working ambiguous situations, working under pressure and flexible work hours.
  • Understanding of Production Support/Application Support

Also check this – FIS global off campus drive 2024 for Software Engineer II jobs

What are the Job Responsibilities ?

  • You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
  • You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
  • You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution. 
  • You will perform queue management for assigning tickets to other teams and follow up for timely resolution while keeping track of SLAs. 
  • You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude. 
  • You will update checklists for quality assurance and progress tracking, following standard operating procedures.
  • You will have to work in various shifts on rotation basis
  • You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs. 
  • You will ensure crystal clear communication and documentation as a point of contact. 
  • You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected. 
  • You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
  • You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities.
  • You will work on health check, monitoring of system and sending regular reports.

Also check this –Latest job opening in JP Morgan for Software Engineer jobs.As a Software Engineer III 

What is the selection process?

Application Screening

Written test

Technical Interview

HR Interview

Frequently asked Questions:

1.Is Amdocs going to hire in 2024?

Of course,Amdocs will be hiring a lot of graduates for their company’s many positions in 2024.

2. Will the 2020 and 2021 batches of Amdocs off campus drive?

If you haven’t begun your job yet,Amdocs is still hiring for 2020, 2021, and 2022 as a fresher. It is the best place to start your professional career because you may learn more and find more chances here.

3.When is the last day to apply to Amdocs ?

Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.

4.When will the Amdocs for the 2024 Recruitment take place?

Once they have approved your application,Amdocs will announce the exam date. Candidates who have been shortlisted will get test information through email

How to maximize chances of getting an offer letter from the Amdocs company ?

  • first thing that recruiters notice about you is – your resume so, keep your resume attractive and informative.Effective resume maximize chances of getting interview call,
  • CommonJobs site provides guidelines for how to make attractive and informative resumes.
  • Another important thing that you should know is to apply to a job as soon as you come to know that there is a job opening in an Amdocs company and that is matching to your skillset. Because most companies like Amdocs send interview call letters on a first come first serve basis.
  • To apply to a job opening in an Amdocs company at the earliest, first of all you should come to know that there is a job opening in an Amdocs company. For that, please join “Commonjobs‘ ‘ whatsapp and telegram group & get Amdocs company job updates at the earliest.
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