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Junior Infrastructure support Engineer

Latest job opening in Bread Financial | support Engineer | Freshers job 2024

Junior Infrastructure support Engineer

Bread Financial (BENGALURU, KARNATAKA, India )

Job Description

Latest job opening in Bread Financial for Support Engineer .We are seeking a committed support engineer to make sure that the technical questions of our clients are promptly and satisfactorily addressed. Your responsibilities in this position will include helping clients install applications, answering questions using our desktop support tools, and reporting critical problems to the software development team.

We are seeking a committed support engineer to make sure that the technical questions of our clients are promptly and satisfactorily addressed. Your responsibilities in this position will include helping clients install applications, answering questions using our desktop support tools, and reporting critical problems to the software development team.

Skills set Required for this Job :

•    Agile Development Process, Principles & Methodologies
•    Business Acumen and Problem Solving
•    Continuous Improvement
•    DevOps Tools & Practices
•    HTML, CSS, JS, Web Frameworks (React, Angular, Vue, etc.), React Native, Flutter, Swift, API consumption and development
•    Azure (or AWS equivalent): App Service, Functions, Pipelines
•    Has demonstrated basic knowledge of at least one in-demand programming language 
•    Has demonstrated knowledge in one “layer” of the solution stack (e.g., front-end, services)

Job Responsibilities
  • Offering IT help to clients through phone calls, emails, chat features, and desktop solutions.
  • helping clients with the installation of applications and account setup.
  • Network configuration ensures optimal application functionality.
  • Asking specific queries of clients can help troubleshoot IT issues.
  • giving clients detailed instructions on how to fix technical issues.
  • answering technical questions again and giving timely comments.
  • giving top priority to client inquiries and notifying IT developers of critical technical problems.
  • recording error reports and keeping an eye on performance indicators.
  • providing IT developers with client input on the functionality of applications.
  • assembling helpful IT support materials and instruction manuals.
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What are the important dates & deadlines?

Application Deadline

Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.

Additional Information

Job Location(s)

BENGALURU, KARNATAKA, India

Experience

0-2 Years

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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