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Process Executive - Voice

Latest job opening in Cognizant | Azure Databricks | Freshers job 2024

Process Executive - Voice

Cognizant ( Gurgaon / India )

Job Description

Latest job opening in Cognizant for Process Executive. All of an organization’s business processes are overseen by process executives. They look after the goals and expansion plans of the business. Process executives make sure that all inquiries are answered and that ties with clients are upheld. They also guarantee prompt delivery of high-quality goods.

To join our team, we are looking for a dependable Process Executive who is organised. The duties of the process executive include finding new business possibilities, drafting weekly progress reports, keeping up good relations with staff and external stakeholders, and promptly and pleasantly responding to any inquiries. You ought to be capable of strengthening the organisation and taking care of any weaknesses.

Skills set Required for this Job :
  • a business bachelor’s degree or equivalent.
  • project management expertise or experience in a related senior position.
  • outstanding intellectual, problem-solving, and interpersonal skills.
  • meticulous and well-structured.
  • Capacity to collaborate effectively with a variety of people.
  • the capacity to stay concentrated in a hectic setting.
Job Responsibilities
  • Meet process SLAs / metrics – productivity and quality targets within the established timelines.
  • Raise process related issues / concerns on time with process and team leads.
  • Respond to data requests and process predefined number of transactions as assigned.
  • Collate unprocessable/pending list.
  • Perform data entry of vendor masters.
  • Perform data entry of employee data base.
  • Report productivity on count of invoices processed.
  • Escalate unprocessable/parked/blocked with reasons.
  • Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions.
  • Record data relating to production statistics, enduser related notes, etc as appropriate.
  • Adhere to shift handover processes.
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Application Deadline

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Additional Information

Job Location(s)

Gurgaon / India


Freshers / Experience


Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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