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TECHNOLOGY SPECIALIST

Latest job opening in Cognizant | Product Specialist | Freshers job 2024

TECHNOLOGY SPECIALIST

Cognizant (BENGALURU, KARNATAKA, India )

Job Description

Latest job opening in Cognizant for TECHNOLOGY SPECIALIST. A highly accurate technical professional is what we need to assess and design network solutions. Among the responsibilities of the technical specialist include resolving software and hardware problems, answering customer service questions, and offering technical support. In addition, you should supervise the configuration of computer components and maintain security features.

Technology specialists provide support services for technological systems, programs, and networks. They oversee the implementation, configuration, updating, and maintenance of IT systems and components. In some organizations, they may also perform sales duties, promoting certain technology products or services

Skills set Required for this Job :
  • an information technology bachelor’s degree, or a similar degree.
  • prior technical specialized work experience.
  • exceptional research abilities.
  • Detail-oriented.
  • strong coordination and organizing abilities.
  • outstanding understanding of customer service.
Job Responsibilities
  •  Understand and articulate complex problems related to the specific technology.
  • Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations Support presales and create marketing collateral such case studies and capability deck.
  • Capture and present project’s capabilities to prospective clients in a way that highlights the unique selling proposition of Cognizant solutions.
  • Interface with community network to retain technology competitiveness.
  • Work with the client team to address escalations.
  • Implement change requests and engineering tasks.
  • Lead the technical discussions in customer governance calls.
  • Interact with the user / customer / first level management.
  • Project / Process.
  • Handle specific technologies within projects.
  • Contribute to HLD, LLD, Implementation and test plans.
  • Participate in technical audits.
  • Identify opportunities for automation, standardization and stabilization of environment.
  • Understand technical requirement and translate into design.
  • Lead TIP initiatives and coordinate with CoE for the implementation of the same
  • Prepare/update/review run books/SOP/knowledge articles on specific technology areas
  • Plan Prepare and execute change process and change implementation and standardize the change process.

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Application Deadline

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Additional Information

Job Location(s)

BENGALURU, KARNATAKA, India

Experience

Freshers / Experience

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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