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Support Engineer

Latest job opening in Equifax

Support Engineer

Equifax (Pune\Trivandrum, India)

Job Description

Latest job opening in Equifax for Support Engineer. Equifax is where you can maximize your potential. If you want to realize your full potential, forge new routes, learn new skills, collaborate with brilliant minds, and make a significant difference, we want to hear from you.

The role include monitoring, maintaining, supporting, and performing first-level troubleshooting for all Sterling File Gateway, Symantec PP, Connect Direct, file transfer, and supporting infrastructure issues. The Support Engineer will use their proven communication, analytical, and problem-solving abilities to help identify, discuss, and resolve issues.

Skills set Required for this Job :
  • Advanced understanding of the administration and maintenance of IBM Sterling File Gateway, IBM Sterling Secure proxy, IBM Control Center, and IBM Sterling External Authentication.
    Must be self-motivated and team-oriented.
  • ITIL educated and certified
  • Excellent interpersonal and communication abilities.
  • GCP Certification
Job Responsibilities
  • Analyze and implement optimal file transfer solutions depending on business needs.
  • Create a partner profile and channel configurations in File Gateway.
  • Coordinate with internal and external partners during the partner onboarding process.
  • Create and maintain installation and configuration routines.
  • Investigate and recommend novel and, when possible, automated alternatives to system administration chores.
  • Apply fixes and upgrades on a regular basis, as well as update administrative tools and utilities.
  • Maintain operating, configuration, and other procedures.
  • Perform regular performance tuning, hardware upgrades, and resource optimization as needed.
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What are the important dates & deadlines?

Application Deadline


Additional Information

Job Location(s)

Pune\Trivandrum, India


0-2 Years


Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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