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Systems Operations Analyst I

Latest job opening in FIS | Java Developer | Freshers job 2024

Systems Operations Analyst I

FIS (Pune, Maharashtra, India )

Job Description

Other Details

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Latest job opening in FIS for Analyst I.An operations analyst must be able to evaluate large, complicated data sets, spot opportunities and flaws, and collaborate with entry-level managers and staff to put improvements into practice. A great operations analyst should be able to provide guidance to employees at all levels and create new workflows and processes to improve operations.

We are seeking an operations analyst to assess the operations of our business and offer suggestions for enhancing operational effectiveness. After a careful examination and analysis of our present policies, resources, operations, processes, and procedures, the operations analyst will be in charge of creating and executing modifications and new procedures.

Skills set Required for this Job :
  • Familiarity of scheduling tools such as CA7, Zeke, ZWS/TWS/OPC, Control-M, ESP for mainframe batch monitoring.
  • Ability to understand JCL’s & sysout messages and handle transmission issues – NDM, FTP, Contention, system or application abends.  
  • Knowledge of ticketing tools such as Service Now / Remedy / Service Center.
  • Familiarity with IPL process, DR activities.
  • Knowledge of handling mainframe subsystems (CICS, IMS, MQ, DB2) related alerts.
  • Familiarity with Netview, Omegaview, BMC Mainview & other console monitoring tools.
  • Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.
Job Responsibilities
  • Performs monitoring and operational management functions for associated hardware and software within 24×7 processing environment.
  • Recognizes abnormal processing conditions and makes appropriate response decisions.
  • Follows documented escalation procedures to resolve errors in a timely manner.
  • Makes use of available documentation to resolve errors and identifies/implements documentation gaps.
  • Monitors and responds accordingly to an array of system and application generated messages.
  • Responds in a timely manner to questions and requests from incoming calls and incident tickets.
  • Analyses problems/trends with client systems and applications and takes steps to avoid recurrence.
  • Works on internal and external projects of various sizes, complexity.
  • Contributes to existing and develops new solution approaches to the IT environment.

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Application Deadline

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Additional Information

Job Location(s)

Pune, Maharashtra, India

Experience

Freshers / Experience

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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