Management Trainee
Management Trainee
Genpact (BENGALURU, KARNATAKA, India )
Latest job opening in Genpact for Management Trainee. In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks.
To join our team, we are looking for a dependable, well-organized Management Trainee. The duties of the management trainee include finishing all tasks given to them, which may include working in various departments, learning about operations, handling conflicts, attending meetings and workshops, visiting other offices, offering assistance and suggestions for improvement, updating records, and creating documentation. Also, you must to be able to finish any assessments that are necessary.
Skills set Required for this Job :
- a bachelor’s degree in HR, management, or a related field.
- experience in a similar position in management.
- outstanding interpersonal, linguistic, and writing abilities.
- Perhaps a current driver’s license is necessary.
- mastery of Microsoft Office.
- Excellent focus on detail.
- powerful leadership abilities.
- a cheerful disposition and an eagerness to learn.
- readiness to put in more time at work if necessary.
- outstanding ability to handle time.
Job Responsibilities
- Lead a team working in Sales support area and own a smooth operation.
- Responsible for team outcome (efficiency / critical metric / SLA) and reporting of critical metric / SLA
- Act as subject matter specialist and resolve / support team in achieving the business objectives.
- Own customer / third party relationship and governance to drive surprise free operation and revenue maximization.
- Resolve process issues by co-ordination internally (with partners) and externally with relevant parties.
- Drive governance and relationship with customer and front face any critical issues from customer and perform corrective action and preventive action planning.
- Administration of customer contracts i.e. update contracts, fixed and variable billing computation as per contact terms
- Ensure resolution to customer requests for any queries on Contracts / order status and billing/invoicing corrections
- Follow-up on pending items with Logistics / Supply chain team for order delivery status
- Periodical and ad-hoc Report preparation for internal (sales, Business Controllers, etc.) and external (Customers)
- Archival of the right set of documents for audit and compliance purposes
- Updating ERP regarding Customer Master details, order details, supplies, pricing, etc.
- Capturing information from logistics partners and advising customers regarding availability and deliveries
- Offering resolutions for internal updating requests: credit/ debit notes, reimbursements, rebates, etc.
- Checking and solving potential issues between client purchase orders (PO) and system information;
- Presenting with the warehouse and forwarders and efficiently own the delivery process to ensure return of goods to the final recipient
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What are the important dates & deadlines?
Application Deadline
Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.
Additional Information
Job Location(s)
BENGALURU, KARNATAKA, India
Experience
Freshers/ Experience
Salary
Best in industry
Job Type/Timing
Job Type: In Office Job Timing: Full Time
