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Consultant - DOT Net Support

Latest job opening in Genpact | Python Engineer | Freshers job 2024

Consultant - DOT Net Support

Genpact ( India-Kolkata )

Job Description

Latest job opening in Genpact for DOT Net Support.A net developer is responsible for producing code using . net languages such as C# and VB. Net developers create applications from scratch, configure existing systems and provide user support. Also, net developers are able to write functional code with a sharp eye for spotting defects

We are looking for a driven, well-organized.NET developer to create software with the framework of.NET. The responsibilities of a.NET developer include gathering project requirements, selecting the best software solutions, and making sure that all developments are error-free. Additionally, make sure the finished goods are captivating and attractively packaged.

Skills set Required for this Job :
  • Experience in  VB.Net, C#,, WCF, MVC, AWS
  • Strong understanding in Relational database concepts
  • Good knowledge and work experience of SQL Server , PL/SQL
  • Experience with GIT and windows form
  • Experience with html, css, javascript, Jquery, LINQUE.
  • Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus
  • Strong written and verbal communication skills
  • Flexible to work in shifts on rotation basis.
  • Willingness and ability to multi-task.
  • Willingness to learn the Product/Platform and associated technologies.
  • Should be able to handle client call, manage & mentor team.
  • Ability to be learn and apply new processes and tools.
  • Technical understanding of products/services and/or ecosystem being supported.
Job Responsibilities
  •   Supporting/Troubleshooting existing dot net desktop based and web-based application.
  • Capability to lead team and should have strong customer focus
  • Responsible for resolving technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures
  • Creating, scheduling, monitoring jobs, troubleshooting jobs
  • Go through logs and trace back to code as to what is going wrong
  • Manage and resolve production incidents.  Covers system outages, job failures, system defects, data defects and end user support.
  • Execute and manage day-to-day operations via ticketing tools and processes
  • Ensure appropriate tool is updated in accordance to SLA specifications with case notes, status updates and case closure information.
  • Responsible to test the application features, should have understanding of any testing tool. 

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Job Type/Timing

Job Type: In Office Job Timing: Full Time

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