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Technical Associate

Latest job opening in Genpact | Technical Associate Fresher | Freshers job 2024

Technical Associate


Job Description

Latest job opening in Genpact for Technical Associate Fresher .A technical associate is a professional who provides technical support and assistance to customers, clients, or internal users of a product or service. In this article, you will learn what a technical associate does, what skills and qualifications they need, and what career opportunities they have.

In order to identify, evaluate, and resolve technical issues pertaining to computer networking operations, the Technical Associate collaborates with network analysts. Their responsibilities include assessing technical programmes, creating web pages and application designs, and offering customer assistance for programmes and applications.

Skills set Required for this Job :
  • Good understanding of software architecture concepts:  
  • 2-tier, 3-tier and n-tier architecture.
  • Authentication between different tiers.
  • Hardware involved in a typical software system.
  • Understanding of importance of data retention & deletion concepts.
  • Experience with writing clean code in Java that is structured using a test-first development approach  
  • Excellent oral and written communication skills
  • Requirement gathering skills to be able to understand functionalities of an existing software system.
  • Strong knowledge of technology security controls (Authentication, Authorization and Encryption of data, Single Sign On, Data retention/deletion etc.)
  • Understanding of PII data and applicable controls to safeguard it.
  • Excellent coordination skills
  • Good analytical skills
  • Proficient in PowerPoint and Excel 
Job Responsibilities
  • Encryption of data-in-transit and data-at-rest
  • Upstream/downstream dependencies.  
  • Create a workflow diagram covering how information flows between various stakeholders in a software system.
  • Create architecture diagram (using iDesigner tool) for a software system by referring the questionnaire completed by the development team.
  • Multi-task and coordinate the completion of risk & control assessments by interacting with various stakeholders (at least 15 unique) and be able to prioritize the task among all.
  • Coordinate the implementation of Single Sign On (using SAML).
  • Update and maintain the Jira items in Kanban dashboard.
  • Proactively follow-up with concerned team for status updates or escalate as necessary.
  • Create status reports for on-going tasks and present the same to senior management.
  • Coordinate ad hoc production release of security controls outside of office working hours.
  • Interact with business users to explain them about technology terms in simple English language. 
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Additional Information

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Job Type/Timing

Job Type: In Office Job Timing: Full Time

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