Process Associate – Learning
Process Associate – Learning
IBM (BENGALURU, KARNATAKA, India )
Latest job opening in IBM for Process Associate. As an Operations Analyst, you will be responsible for activities related to the administration of the new account process, document management, mail support and other responsibilities within the Operations department, while striving to create efficiencies with new and existing procedures
To oversee and manage our production processes, we are seeking to engage an experienced process associate. As a process associate, you will be expected to maintain inventory and supplies, do routine equipment maintenance, assess current processes and offer recommendations for system changes, guarantee product quality, and create process reports for the production manager.
Skills set Required for this Job :
- Minimum 0-1 years of experience in Learning administration or Customer relationship management/ business administration or related field will be preferred.
- Proven experience in Microsoft Excel, Powerpoint, MS Word and GSuite.
- Excellent verbal and written English language skills
- Prior experience in Training or presentation will be a plus
- Experience working in a fast-paced, client-facing environment
- Validated organizational skills and the ability to prioritize and time-management are essential for this role
- Demonstrating strong attention to details, follow up and quick responsiveness is imperative for this role
- Ability to develop effective relationships with internal and external stakeholders of the organization
- Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred.
- Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions
Job Responsibilities
- You will Manage end to end learning administration tasks via the Learning Administration System (LMS) which includes but not limited to creating/modifying/cancellation of courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum.
- Provide employee service and act as a point of contact for employee who have queries regarding learning.
- Support queries related to employee password reset.
- Handle dispatching of work queue effectively.
- To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.
- Provide active contribution on any ongoing projects
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What are the important dates & deadlines?
Application Deadline
Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.
Additional Information
Job Location(s)
BENGALURU, KARNATAKA, India
Experience
0-1 years
Salary
Best in industry
Job Type/Timing
Job Type: In Office Job Timing: Full Time
