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Latest job opening in IBM | Technical Support Engineer | Freshers job 2024

Latest job opening in IBM for Technical Support Engineer. This role involves understanding the technical needs of our partners, architecting solutions that serve both our partners and customers, and being the technical liaison between our company and partner organizations. Provide technical support and training to our partners to ensure successful implementation and adoption of joint solutions.

Details About Job Role :

Company Website : http://www.ibm.com

Job Role: Technical Support Engineer

Qualification: Bachelor’s degree

Batch: Recent Batches

Experience: Freshers / Experience

Salary: Best in industry

Job Location: Bangalore, INDIA

Last Date: ASAP

About Company:

International Business Machines Corporation, nicknamed Big Blue, is an American multinational technology company headquartered in Armonk, New York and present in over 175 countries. At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you’re searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you.

Also check this – Latest job opening in Amazon for Digital Content Associate.

Your Roles and Responsibilities :

  • Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
  • Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc…)
  • Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
  • Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
  • Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices.
  • Collaborate with other departments in the company to achieve customer satisfaction.

Also check this – this Latest job opening in YASH Technologies for Trainee Consultant – SAP. 

Skills requirements :

  • Knowledge and application of relational database concepts.
  • Basic programming skills and web development understanding, e.g. Ruby on Rails, JAVAScript, HTML, CSS, SQL
  • Experience with Cloud computing (AWS/Azure/GCP)
  • Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
  • Skilled at completing technical design via iterative mockups.
  • Specific knowledge and application of IT services and financial
  • management including budgeting cost allocations, capital & operating
  • expense handling, program portfolio management, and application /infrastructure support.
  • Operational knowledge of IT infrastructure domains including data centers,
  • network / communications, server utilization, virtual environments, storage, and application development & maintenance.
  • Strong analytical and problem solving skills.
  • Strong skills in data analysis/manipulation.
  • Ability to quickly comprehend complex spreadsheets/data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel).
  • Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance.
  • Ability to quickly context-switch between multiple complex work streams.
  • Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
  • Client-focused attitude — a customer advocate.
  • Team player with solid communication and presentation skills.

Also check this – Latest job opening in Microsoft for Software Engineer.

All interested and eligible candidates can apply for online by the following link as soon as possible.

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