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Customer Service & Operations Analyst - Anti-Money Laundering

Latest job opening in NatWest | Technical Specialist | Freshers job 2024

Customer Service & Operations Analyst - Anti-Money Laundering

NatWest (Chennai, India )

Job Description

Latest job opening in NatWest for Operations Analyst.In the operations analyst role, you will coordinate with management and cross-functional teams to build a picture of targeted processes and systems. A key element in executing this role is the ability to create statistical and mathematical models of real-world processes

We are seeking an operations analyst to assess the operations of our business and offer suggestions for enhancing operational effectiveness. After a careful examination and analysis of our present policies, resources, operations, processes, and procedures, the operations analyst will be in charge of creating and executing modifications and new procedures.

Skills set Required for this Job :
  • A master’s degree is preferable, although a degree in business administration or a comparable discipline is required.
  • Excellent communication abilities, both vocal and written.
  • familiarity with database and statistical applications.
  • Project management and consulting abilities.
  • strong ability to analyze and solve problems.
  • strong time-management and multitasking abilities.
Job Responsibilities
  • Working with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activities
  • You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business
  • This role offers great career development opportunities with relevant training programmes and exposure for you and your work
  • We’re offering this role at associate level
  • Accurately investigating your queries, raising with relevant parties, and escalating where needed
  • Making sure processing is performed accurately and within an agreed turn-around time
  • Monitoring and participating in initiatives that help improve our customer service, processes and procedures
  • Reviewing processing errors and customer complaints to help identify trends and training needs

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Application Deadline

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Additional Information

Job Location(s)

Chennai, India


Freshers / Experience


Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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