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MS Engineer, Monitoring

Latest job opening in NTT | MS Engineer Monitoring | freshers job 2024

MS Engineer, Monitoring

NTT (Mumbai, Maharashtra, India )

Job Description

Latest job opening in NTT for MS Engineer Monitoring.The best applicants will be able to understand intricate systems, locate the origins of issues, and determine the best course of action for resolving them.This role focusses across two or more technology domains – Cloud, Security, Networking, Applications and / or Collaboration etc.

We are searching for a creative, committed engineer who follows global engineering trends and technologies and who is broadly and generally fascinated with the engineering sciences. The duties of an engineer include problem definition, information research, interpretation, and application, solution development, and decision making.

Skills set Required for this Job :
  • Bachelor’s degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
  • Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)
  • Relevant certifications include:
    • CCNA or relevant level 1 Network Security certification is good to have
    • Microsoft Certified: Azure Administrator Associate
    • AWS Certified: Solutions Architect Associate
    • Veeam Certified Engineer
    • VMware certified Professional: Data Centre Virtualization
    • Zerto, pure, vxrail
    • Google Cloud Platform (gcp)
    • Oracle Cloud Infrastructure (oci)
Job Responsibilities
  • Monitors client infrastructure and solutions
  • Identifies problems and errors prior to or when they occur
  • Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction
  • Investigates first line incidents assigned and identifies the root cause of incidents and problems
  • Provides telephonic or chat support to clients when required
  • Schedules maintenance activity windows for patching and configuration changes
  • Follows the required handover procedures for shift changes to ensure service continuity
  • Reports and escalates incidents where necessary
  • Ensures the efficient and comprehensive resolutions of incidents and requests
  • Updates existing knowledge articles or create new ones
  • Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities
  • May also contribute to / support on project work as and when required
  • May work on implementing and delivering Disaster Recovery functions and tests

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Application Deadline

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Additional Information

Job Location(s)

Mumbai, Maharashtra, India


Freshers / Experience


Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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