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Systems Analyst 1-Support

Systems Analyst 1-Support

Oracle (BENGALURU, KARNATAKA, India )

Job Description

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Latest job opening in Oracle for Systems Analyst .As a Systems Analyst 1 you will provide proactive as well as reactive support to our Mobility Managed Services (MMS) clients. You will be tasked with handling incidents, applying changes, escalating issues and running proactive audits. You will be responsible for analyzing app metrics and log data through tools such as Elastic, Splunk and New Relic. You will help identify problem areas, make recommendations to development teams and communicate with internal/external clients on issue resolutions. 

As a member of the Support organization, your focus is to provide proactive as well as reactive support to the clients for their mobility environment. This involves directly supporting client activities and serve as  a direct point of contact for clients to reach out for any questions, issues or any ongoing mobile device related activities such as latest device OS and application releases. You will also look for opportunities to improve client’s mobility environment.

Skills set Required for this Job :
  • degree in information systems, computer science, or a related subject.
  • prior work experience in a related role or as a systems analyst.
  • A plus if you have qualifications in business.
  • strong ability to analyse and solve problems.
  • Excellent communication abilities.
  • Capacity to function well in a group.
Job Responsibilities
  • assessing the hardware, software, and network features of the present IT systems.
  • coordinating with staff and management to ascertain system needs.
  • preparing new systems to handle any problems with the ones that are in place.
  • creating reports on the costs and benefits of each upgrade that is suggested.
  • working together with the IT group to put your plan into action.
  • Verifying that the new systems are operating as intended requires testing.
  • reporting back on all advancements achieved and any obstacles encountered.
  • Developing documentation and training procedures to instruct people on the use of new systems.
  • keeping abreast with the most recent advancements in information systems.
  • ensuring that all financial and scheduling restrictions are fulfilled.
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Application Deadline

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Additional Information

Job Location(s)

BENGALURU, KARNATAKA, India

Experience

0 to 2+ years

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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