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Associate Technical Support Engineer

Latest job opening in Salesforce | software Engineer | Freshers job 2024

Associate Technical Support Engineer

Salesforce (BENGALURU, KARNATAKA, India )

Job Description

Latest job opening in Salesforce for Technical Support Engineer.To help our clients with all IT and technical-related difficulties, we are seeking to hire a qualified technical support engineer. Responding to report tickets and providing clients with on-site or remote assistance will be your responsibility.

To help our clients with all IT and technical-related difficulties, we are seeking to hire a qualified technical support engineer. Responding to report tickets and providing clients with on-site or remote assistance will be your responsibility. This could involve setting up software and hardware, identifying networking problems, updating software, and fixing IT problems.

Skills set Required for this Job :
  • an information technology or computer science bachelor’s degree.
  • prior experience working as a desktop support engineer or technical support engineer.
  • extensive familiarity with networking and hardware.
  • familiarity with web services, operating systems, and API.
  • understanding of remote access programs like TeamViewer.
  • the capacity to solve challenging hardware and software problems.
  • Excellent communication abilities.
  • a critical thinker.
  • strong interpersonal abilities.
Job Responsibilities
  • answering tickets for technical assistance.
  • reaching out to clients to learn more about the nature of the IT or technical problem.
  • remotely connecting to the PCs of clients.
  • visiting the server location or the offices of clients.
  • installing new networking, software, and hardware.
  • identifying and resolving problems with software, hardware, and networking.
  • offering straightforward and practical solutions.
  • giving instruction on the fundamentals of software.
  • preserving positive client interactions.
  • finishing up job reports.
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What are the important dates & deadlines?

Application Deadline

Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.

Additional Information

Job Location(s)

BENGALURU, KARNATAKA, India

Experience

Freshers / Experience

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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