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Latest job opening in Samsung | IT Helpdesk Engineer | Latest job 2024

Latest job opening in Samsung for IT Helpdesk Engineer . To help our clients with any IT-related technical support issues, we are seeking to hire a qualified IT Helpdesk Engineer. As an IT support engineer, you will interact with customers to ascertain the nature of the issue, identify any hardware or software problems.

What about the company ?

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.

What is Company Name and Website 

What is Job Role 

  • IT Helpdesk Engineer

Minimum Qualification Requirement?

  • B.E / BTech

Which Batch are eligible for the job?

  • Any batch

How Much Salary ?

  • Best in industry

Minimum Experience requirement ?

  • freshers /experience

Where is the job located?

  • Bangalore, Karnataka, India

How can i Apply for this job?

  • Click on the “Apply Here” button provided below. You will be redirected to the Company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application form after verification

Also check this – Latest job opening in BD for Design Engineer jobs. 

Where can I apply ?

Apply here

What is the exact job Overview?

To help our clients with any IT-related technical support issues, we are seeking to hire a qualified IT Helpdesk Engineer. As an IT support engineer, you will interact with customers to ascertain the nature of the issue, identify any hardware or software problems, offer helpful assistance, and uphold a positive rapport with them. It might also be necessary for you to train clients on how to use new software programs and install them.

Latest job opening in Samsung | IT Helpdesk Engineer | Latest job 2024

Skills set Required for this Job 

  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered
  • Degree in IT, Computer Science or relevant field
  • responding to technical support calls from end users of computers and software applications
  • setting up and installing new computers, networks and software
  • setting up user accounts and profiles on the network
  • installing updates, known as patches, to software applications
  • installing and configuring operating systems, anti-virus software and other applications
  • diagnosing and fixing network problems and hardware or software faults
  • maintaining inventories of hardware and software
  • managing backups of servers, in case of data loss
  • keeping a record of issues and faults along with solutions, for future reference

Also check this – Latest job opening in Wipro for System Engineer jobs 2024.

What are the Job Responsibilities ?

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs
  • Follow-up and update customer status and information
  • Pass on any feedback or suggestions by customers to the appropriate internal team
  • Identify and suggest possible improvements on procedures

Also check this – Latest job oening in Genpact for Power BI Developer jobs. .

What is the selection process?

Application Screening

Written test

Technical Interview

HR Interview

Basic question to be prepared for Data Analyst Interview 

Frequently asked Questions:

1.Is Samsung Electronics going to hire in 2024 ?

Of course,Samsung Electronics will be hiring a lot of graduates for their company’s many positions in 2024.

2. Will the 2021 and 2022 batches of Samsung Electronics off campus drive?

If you haven’t begun your job yet,Samsung Electronics is still hiring for 2020, 2021, and 2022 as a fresher. It is the best place to start your professional career because you may learn more and find more chances here.

3.When is the last day to apply to Samsung Electronics ?

Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.

4.When will the Samsung Electronics for the 2024 Recruitment take place?

Once they have approved your application,Samsung Electronics will announce the exam date. Candidates who have been shortlisted will get test information through email

How to maximize chances of getting an offer letter from the Samsung Electronics company ?

  • first thing that recruiters notice about you is – your resume so, keep your resume attractive and informative.Effective resume maximize chances of getting interview call,
  • CommonJobs site provides guidelines for how to make attractive and informative resumes.
  • Another important thing that you should know is to apply to a job as soon as you come to know that there is a job opening in an Samsung Electronics company and that is matching to your skillset. Because most companies like Samsung Electronics send interview call letters on a first come first serve basis.
  • To apply to a job opening in an Samsung Electronics company at the earliest, first of all you should come to know that there is a job opening in an Samsung Electronics company. For that, please join “Commonjobs‘ ‘ whatsapp and telegram group & get Samsung Electronics company job updates at the earliest.
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