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Associate Operations processor

Latest job opening in Wells Fargo | Operations processor | Freshers job 2024

Associate Operations processor

Wells Fargo (Hyderabad , India )

Job Description

Other Details

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Latest job opening in Wells Fargo for Operations processor.To handle consumer complaints and inquiries, we are employing a Customer Service Admin Support . Additionally, you’ll be expected to handle orders, adjustments, and complaints that are escalated via various channels of communication.

To handle consumer complaints and inquiries, we are employing a Customer Service Admin Support . Additionally, you’ll be expected to handle orders, adjustments, and complaints that are escalated via various channels of communication. You must have prior computer experience and be able to maintain composure in the face of irate clients in order to succeed in this position.

 
Skills set Required for this Job :
  • Graduate in B.Com./MBA Finance
  • Knowledge in USA mortgage domain
  • Flexible to work in night shifts.
  • Good typing skills
  • Flexible to work in night shifts
  • Knowledge in USA Mortgage domain
  • Basic banking knowledge
  • Good typing skills
  • Good communication skills. 
Job Responsibilities
  • Performs a variety of operational tasks for the low to mid complex processes or functions
  • Takes accountability for entire process from receipt of work to resolution and closure
  • Tasks require coordination of information among various operational areas and customers. Uses multiple online systems
  • Duties may include – receiving and reviewing incoming work, contacting appropriate resources as needed, transaction processing, verifying with accuracy, resolving complex customer/client requests using multiple resources and records
  • Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
  • Exercises some judgment within guidelines
  • Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed
  • Achieve / exceed the set business metrics.   
  • Is supportive of the team and contributes to it in an individual capacity     
  • Receives feedback openly from others post implementation of learning experiences     
  • Adapts to change within the organization with guidance from others
  • Makes effort to ‘pick-up’ knowledge/skills in one’s own area of work under guidance 

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What are the important dates & deadlines?

Application Deadline

ASAP

Additional Information

Job Location(s)

Hyderabad , India

Experience

Freshers / Experience

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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