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Latest job opening in Wipro | System Engineer | Freshers job 2024

Latest job opening in Wipro for System Engineer. Our organisation is expanding and we are seeking a proficient systems engineer to assist us in extending our computing infrastructure. A network of computers, comprising hardware, software, and system architecture, must be designed, assembled, and maintained by a team of IT specialists under the direction of the systems engineer.

Details About Job Role :

Company Website : http://www.wipro.com

Job Role: System Engineer

Qualification: Bachelor’s degree

Batch: Recent Batches

Experience: Freshers / Experience

Salary: Best in industry

Job Location: Hyderabad, INDIA

Last Date: ASAP

About Company:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world.

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Your Roles and Responsibilities :

  • Provide product and service information to customers.
  • Research required information using available resources and Offer Solution to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

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Skills requirements :

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails in timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.

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All interested and eligible candidates can apply for online by the following link as soon as possible.

Apply kink – Apply here

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