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Certification Program Associate

Latest job opening in Zscaler | Certification Program Associate | Freshers job 2024

Certification Program Associate


Job Description

Latest job opening in Zscaler for Certification Program Associate.A program associate is a professional who supports the planning, implementation, and evaluation of various programs or projects within an organization. They work closely with program managers, coordinators, directors, and other staff to ensure that the program goals, objectives, and outcomes are met

Responsible for providing administrative support for an academic program or department, the Senior Education Program Associate plans and coordinates a variety of academic program or department events, projects and activities and is also accountable for monitoring the applicable project and event budgets and forecasting

Skills set Required for this Job :
  • Openness to learning and taking direction to complete tasks
  • Ability to work remotely and independently manage tasks
  • Consistent communication to ensure you are supported and in alignment with the team
  • Willingness to be coached and learn more about a career in technical training and certification
  • Customer service focus
  • Strong oral, written, and interpersonal communication skills 
  • Strong command of the English language
  • Experience with Salesforce and various learning management systems; preferable, but not required
  • Bachelor’s Degree
Job Responsibilities
  • You will be looking for a place to begin your career in technical training and certification.
  • You will have a strong background in Education, English, and/or Psychology along with a passion to learn how that compliments technology education in the professional world.
  • You will benefit from learning the business of technical training and certification, cloud security, digital transformation, Zero Trust, and Zscaler’s cloud-native platform.
  • You will support certification operations via responding to candidate inquiries via various channels including email, Slack, and Zscaler Community.
  • You will develop and implement processes to improve both internal efficiencies and external user experience.
  • You will provide support in program content development and editorial reviews, including but not limited to candidate guides, program and/or marketing collateral, and events planning. 
  • You will interact with certification vendors to resolve candidate issues, as needed.
  • You will support the Zscaler Certification Program through ad-hoc tasks, as appropriate.
  • You will serve as one of our team’s global ambassadors for Zscaler Certification.

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Application Deadline

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Additional Information

Job Location(s)



Freshers / Experience


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Job Type/Timing

Job Type: In Office Job Timing: Full Time

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