MDP Associate
MDP Associate
Morningstar ( Navi Mumbai, India )
Morningstar recruitment drive 2024 for MDP Associate .MDP Associates should have strong analytical and critical thinking skills, attention to detail, and problem-solving abilities. They should also be able to communicate well in English, both written and spoken.
As an MDP Associate, your role involves accurately and efficiently collecting operational data, both financial and non-financial, from diverse sources and entering it into a web-based tool. Your commitment to this organization is reflected in your efforts to align your actions with the company’s goals, policies, and procedures. By prioritizing the overarching objectives, you become a vital contributor to the company’s success. Effectively delivering on Key Performance Indicators (KPIs) and continuously developing skills needed to achieve ongoing operational goals.
Skills set Required for this Job :
- Good English communication, reading, writing, and content interpretation skills.
- Client-oriented, innovative, with a bias for action and entrepreneurial mindset.
- Analytical and critical thinking, attention to detail, and problem-solving skills.
- Basic level proficiency in MS Office Suite, particularly MS Excel, and Word.
Eligibility :
- Minimum 50% in ’bachelor’s degree and above in any discipline.
- Freshers and candidates with up to 2 years of experience can apply.
- Candidates awaiting results for their last semester can also apply. However, employment is conditional to clearing and completion of graduation and submission of relevant documents/certificates.
Selection Process: :
- Eligible candidates must successfully clear the online assessment.
- Candidate Information Session will be conducted post clearing the online assessment.
- Two interview rounds will be conducted for shortlisted candidates.
- At every stage of eligibility, only shortlisted candidates will be contacted by the Morningstar recruitment team.
- A permanent offer letter will be provided to you from Morningstar after clearing all rounds.
Job Responsibilities
- keeping a professional, sympathetic, and upbeat demeanor toward clients at all times.
- answering consumer questions as soon as possible.
- utilizing a variety of channels to communicate with customers.
- Recognizing and addressing consumer grievances.
- Being well-versed in our products will enable you to respond to inquiries.
- handling requests, orders, forms, and applications.
- Maintaining documentation of consumer communications, purchases, remarks, and grievances.
- coordinating and exchanging information with colleagues as required.
- giving comments on how well the customer service procedure works.
- overseeing a group of less experienced customer service agents.
- Make sure the client is satisfied and offer competent customer service.
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What are the important dates & deadlines?
Application Deadline
Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.
Additional Information
Job Location(s)
Navi Mumbai, India
Experience
Freshers (0 ) - 2 years
Salary
₹ 4,06,575 – 5,39,175 LPA
Job Type/Timing
Job Type: In Office Job Timing: Full Time