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Tech Mahindra referral for Freshers Service desk Role – L1 Support any graduate apply . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Check course section free
About Company :
Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.
Job Description :
As the main point of contact for IT problems, a Service Desk L1 Support Analyst offers remote technical support via chat, email, or phone. In addition to maintaining SLAs and updating IT documentation, they log, prioritize, and diagnose problems with the goal of achieving high first-call resolution for hardware, software, and password resets.