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Wipro bulk hiring for multiple roles freshers form 2024/2025/2026 batch apply now . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Check course section free
About Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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JUNIR DATA SCIENCE
The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per clientâÂÂs/ project requirements
Provide customer support and problem solving from time to time
- Perform defect fixing raised by the client or software integration team while solving the tickets raised
- Develop software verification plans and quality assurance procedures for the customer
- Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency
- Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction
- Comply with project plans and industry standards
Ensure reporting & documentation for the client
- Ensure weekly, monthly status reports for the clients as per requirements
- Maintain documents and create a repository of all design changes, recommendations etc
- Maintain time-sheets for the clients
- Providing written knowledge transfer/ history of the project
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L1/L2 Support Data Engineer
Design, develop and optimize cloud-based data platforms and ETL pipelines using AWS services. Build, enhance and maintain data lake and data warehouse architectures leveraging AWS Glue, EMR, Data Sync, RDS, Lake Formation, Athena, Redshift and Step Functions. Implement secure, scalable data ingestion, transformation and storage solutions using S3 , ensuring best practices for data organization and lifecycle management. Apply strong Python, PySpark and SQL expertise to build robust data processing solutions. Collaborate with architects, data scientists, BI teams and cross-functional stakeholders to deliver high-quality data solutions.
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ASSOCIATE
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
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- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLAâÂÂs defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
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JUNIOR DE AND DS ENGINEER
Internship / Co-op Responsibilities
- Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners.
- Initiatives will offer practical experience and exposure to the Wipro organization.
- Identify business requirements, translate into an actionable plan, and produce quality work.
- Participate in key meetings with partner leaders and cross-functional stakeholders.
- Engage and network with senior leaders who provide focused mentorship and leadership coaching.
- Demonstrate leadership qualities and self-confidence working collaboratively in a team environment.
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SYSTEM ENGINEER L1
- Excellent communication skills
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customerâÂÂs emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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