Technical Support Engineer - Ansys Optics
Technical Support Engineer - Ansys Optics
Ansys (Pune, MH, IN )
Ansys recruitment drive 2024 for Technical Support Engineer . Technical support engineers, sometimes referred to as IT support engineers, offer clients who are having desktop and IT-related problems direct technical assistance. In addition to regular IT assistance, their duties include installing new computers, fixing hardware problems, updating software, and troubleshooting network infrastructure.
To help our clients with all IT and technical-related difficulties, we are seeking to hire a qualified technical support engineer. Responding to report tickets and providing clients with on-site or remote assistance will be your responsibility. This could involve setting up software and hardware, identifying networking problems, updating software, and fixing IT problems.
Minimum Education/Certification Requirements and Experience :
- Bachelor’s degree in Physics, Optics, Photonics, Opto-Electronics, Electrical Engineering or related field.
- Knowledge of the fundamentals of optical and photonics physics.
- Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
- Strong organizational and time management skills, possesses a sense of urgency.
Minimum Education/Certification Requirements and Experience :
- Preferred education and years of professional experience in an engineering software environment: MS+0.
- Knowledge of the use of commercial or in-house Optical Simulation software.
- Proficiency in Python scripting and knowledge of the basics of machine learning would be a plus.
- Ability to work independently with minimal supervision, as well as with others in a diverse team environment.
- Demonstrated ability to manage multiple projects and to communicate effectively.
- Ability to travel domestically up to 10% of the time.
Job Responsibilities
- Apply engineering expertise and knowledge of simulation techniques to develop knowledge data related to Ansys Optics products that can be consumed by Large Language Models (LLMs).
- Identify gaps in existing knowledge and work with multiple subject matter experts to fill these gaps.
- Work with internal & external databases to develop data pipelines for developing AI models.
- Develop technical expertise in both Ansys Optics products and state-of-the-art GenAI technologies that are appropriate for technical support, learning and development.
- Follow legal and enterprise level data governance policies while handling any data.
- Fully document all data workflows developed towards AI powered applications and present them to the Data audit teams.
- Participate in other strategic team and company initiatives, as needed.
- Be agile and open to new responsibilities. This is a very fast paced role requiring a “try often, fail fast” kind of mindset.
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What are the important dates & deadlines?
Application Deadline
ASAP
Additional Information
Job Location(s)
Pune, MH, IN
Experience
Freshers / Experience
Salary
Best in industry
Job Type/Timing
Job Type: In Office Job Timing: Full Time
