10 LPA Starting Salary myKaarma Graduate Hiring 2025 for Technical Support Engineer Full Time

10 LPA Starting Salary myKaarma Graduate Hiring 2025 for Technical Support Engineer . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in  India India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Check All Ai jobs here 

About Company :

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Job Description :

Key Responsibilities:

• Diagnose tickets escalated by Tier 1 using, but not limited to, the following avenues: scrutinizing application logs, analyzing business data, and crawling through code.
• Collaboration with the Engineering team for solving high-priority issues, understanding implementation of new features or architecture changes to better support corresponding tickets.
• Collaboration with Product teams for higher priority issues, as well as customer suggestions.
• Contribute to building internal software.

Required Skills and Qualifications:

• Bachelors in Engineering or Computer science
• Proficiency in writing and understanding SQL queries, ability to read and analyze code, strong debugging and problem-solving skills.
• Strong understanding of any one object-oriented language.
• Quick learner and willing to dive into new technologies and contexts.

Nice to Have Skills & Qualifications 

• Competency in writing code in Java.
• Familiarity with SQL and NoSQL databases.
• Experience to microservices architecture, Spring Boot, and RESTful APIs.
• Experience with debugging tools, Postman, and tools like Jira for ticket tracking.