Amazon Direct test for freshers any graduate can apply Full Time

Amazon Direct test for freshers any graduate can apply . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in Gurgaon / India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply All Active Superset Hiring For Freshers 

About Company :

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

About the team :

Job Description :

The Transportation Specialist acts as the primary interface between Amazon and our external stakeholder partners such as carriers/transporters, so to our partners- you ARE Amazon. A Trans Rep at RO facilitates flow of information between different stakeholders (Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. The specialists are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

The Transportation Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. The Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Since they are responsible for the shift performance, they lead a team of L2’s in the shift and would need to display leadership skills to help drive outcomes.

Responsibilities

Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Business, Planning, Fulfillment Centers, Sort Centres, Delivery stations etc) for adhoc/cancellations/delays or any other disruptions in the transportation network.
Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results.

Skills

• Effectively communicate in a clear and professional manner at all times and must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
  Demonstrate excellent time-management skills by providing real-time customer experience by working in fast paced operating environment. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
  Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings.

Qualification